Web Services Manager with German Prague, Praha

Web Services Manager with German

**Tasks**
- In your new role, you will take on and be responsible for group-wide commercial processing of the IT infrastructure service Public Cloud Services and will be in contact with our clients, customers and suppliers.
- You are a reliable contact for all questions relating to the ordering, order processing and billing process of this IT service.
- To support service management, you will take on preparatory tasks for internal cost allocation or carry them out independently in the future.
- You take on various administrative tasks and activities, such as working with our Project Controlling Tool PCT to create PSP elements, Service-Agreement-Light preparation, master data maintenance, account assignment check or the compilation of consumption reports.
- You interact closely with IT service management and coordinate on various commercial issues.
- You answer customer inquiries in a timely manner and contact customers, e.g. on topics relating to internal cost allocation.
- You will increasingly familiarize yourself with the tasks of GBS service management in order to take over the tasks of the service manager in the near future.
- As part of our team, you ensure stable and efficient service processes and participate in customer projects that aim to further develop IT services and their performance.
**Your Profile**:
- The basis is your business bachelors degree or a 3-year business apprenticeship as well as qualified further training and additional specialist qualifications.
- You have very good MS Office skills, especially Excel.
- You enjoy working with numbers and can think in abstract terms.
- You can prioritize and manage tasks well even under time pressure.
- A certain affinity to IT topics and a basic understanding of cloud technology would be advantageous, however no in-depth technical knowledge is required.
- You have no difficulties in communicating with customers and you are familiar with the use of the typical communication channels.
- Personally, you are characterized by a structured and considerate way of working and enjoy working in a team.
- Business fluent German and very good English skills complete your profile.
**What is our standard?**
- 5 weeks of vacation (up to 8 extra days can be purchased from the benefits budget)
- Flexible working hours with a fixed core from 10:00-14:00
- Home office with 100 CZK net/day allowance
- Annual bonus with the possibility of transfer to cafeteria
- E-vouchers worth 130 CZK/day
- Multisport card at a discounted price
- Annual cafeteria budget of at least CZK 24,000 with any use on the benefit-plus website (e.g. holidays, language course, cultural and sporting events, etc.)
- Contribution to life insurance or pension insurance paid from benefits
- Company kindergartens in Prague and Ostrava
- The opportunity to become a Siemens shareholder and receive free shares
Siemens is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
We are committed to forming a team that represents a variety of backgrounds, perspectives, and skills. This is how we work best. Problem solvers and entrepreneurs are highly welcome.

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