Waiter/Waitress - Hilton Prague
O nás
Waiters and Waitresses are responsible for welcoming and serving guests in Hilton Prague restaurants. Your week will have a 40 working hours.
- Are you passionate about creating memorable experiences for hotel guests?
- Are you a supportive and inclusive team member?
- Do you thrive in a fast-paced environment?
If so, this role is made for you!
What are we looking for?
As a Waiter or Waitress, you may be assigned to work across any of our hotel F&B venues. The work and responsibilities can be divided into these section:
- Exceptional Guest Experiences
- Welcome guests to build rapport and create a great first impression
- Know your menus and daily specials in detail, so you can advise guests on dishes, ingredients, portion sizes and beverage options when you take their orders
- Treat food allergies and dietary requirements with absolute seriousness
- Communicate effectively with the culinary team and the bar team so that all orders are correct, well-presented and delivered on time.
- Serve food, alcoholic and non-alcoholic beverages efficiently, following service sequences and restaurant standards
- Check that guests’ experiences meet their expectations, and take action to improve service and resolve complaints quickly, with support from your Supervisor when needed
- Great Working Environment
- Work effectively with the F&B team to make sure operations run smoothly, contributing to a supportive, inclusive and motivational working environment for all Team Members.
- Day-To-Day Essentials
- Make sure that you strictly comply with all regulations and standards, including health, safety and hygiene.
- Set up your section for service, and make sure that equipment, guest areas and work areas are kept clean and tidy throughout the shift.
- Make sure that you record all transactions in the POS system accurately at the time of order, that billing is accurate and that cash handling complies with hotel guidelines.
- Assist in restocking inventory and equipment.
- Give feedback and suggestions to the F&B management team to improve guest and team member experiences.
What will I be doing?
We’re looking for someone with passion for food and beverage. Full training is provided so previous experience isn’t essential, basic awareness of POS and F&B systems would be advantageous.
To be successful in this position you should have:
- Guest focus, maintaining high standards of authentic service to create memorable guest experiences every time.
- Excellent communication skills to create connections with diverse customers and share information clearly
- Great teamwork and a positive attitude
- Ability to work effectively in a fast-paced environment while remaining calm and focused under pressure.
- Fluent in written and speaking English and Czech/Slovak
What will it be like to work for Hilton?
- A competitive salary and benefits package (Multisport card, Edenred Card, free parking, contribution to language courses)
- Meals on duty, service charge and stylish uniforms
- Access to personal development programs and hundreds of courses through Hilton University
- Worldwide career opportunities
- Industry-leading Team Member travel rates through Go Hilton
- Wellbeing initiatives to help you thrive and be your best self
- A workplace to be proud of
- Opportunities to be recognized for being awesome and doing a great job
- Be part of the Blue Energy Team and cooperate on our ESG activities
USEFUL TO KNOW:
- This position is full-time and will require working weekend and/or evening shifts.
- Position requirements also include being able to walk and stand for hours and the ability to lift and carry moderate weights.
Benefity
- Finanční bonusy / prémie
- 13., případně 14. plat
- Kariérní růst
- Firemní akce
- Zahraniční pracovní cesty
- Kafetérie
- Slevy na firemní zboží
- Příspěvek na sport
- Příspěvek na volný čas
- Příspěvek na spoření / pojištění
- Příspěvek na vzdělávání
- Relax zóna
- Závodní stravování
- Občerstvení na pracovišti
- Parkoviště
💡 Doporučuji: Vytvořte si svůj profesionální životopis (zdarma a snadno), se kterým zvýšíte šanci na získání lepší práce.
💡 Podívejte se na video 6 tipů pro životopis, díky kterým získáte pozvánku na pohovor, které Vám pomůže s přípravou životopisu a motivačního dopisu pro zvýšení šancí na pozvání na pohovor.
Zajímavé nabídky práce v okolí:
Práce Waiter/Waitress - Hilton Prague: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Waiter/Waitress - Hilton Prague?
Práce je nabízena v lokalitě Praha.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy Quinn Hotels Praha, a.s..