Technical Account Manager Prague, Praha

Technical Account Manager

Posting Description:
This role is part of Aon Impact Forecasting team, a team of scientists, developers and client services colleagues together developing and supporting catastrophe models for various perils including flood, windstorm, earthquake, wildfire or terrorism.
**Technical Account Manager**:
- We are looking for a reliable person capable of high-level understanding of the complexity of catastrophe modelling!
**Your main tasks will include**:
- Leading technical client projects (e.g. custom model development) and working together with R&D colleagues to deliver consultancy and advice to clients on specific peril/regions.
- Managing technical specific accounts for a number of (re)insurers across Europe and beyond.
- In-depth supporting clients learn about a products technical features, communicating with clients and responding to specific queries.
- Teaching and advising clients how to use our models, data and ELEMENTS catastrophe modelling platform as well as assisting them with tailored solutions for their requirements.
- Responding to questions, handling requests and communications in a timely and effective manner.
- Recording customer (internal and external) feedback and sharing information with other teams to improve service delivery.
- Structured project management to improve efficiency of internal development projects (time and strategy wise).
- Driving conversations with our colleagues and clients to gather requirements and deliver solutions.
- Curiosity about natural catastrophes and previous experience
- Experience of catastrophe modelling and property catastrophe insurance
- Experience of consulting roles within the finance or engineering sectors
- Some experience of software/product account management is advantage
- Confident when presenting and conducting meetings with clients
- Good knowledge of MS Office and good overall computing skills
- Excellent communication skills in English, other languages are most welcomed!
- Strong team player with analytical thinking and organizational skills
- Availability to occasionally work outside of standard business hours when dealing with overseas clients and colleagues
- Willingness to travel frequently in Europe and overseas
**What we offer**:
- Interesting and varied role in a dynamic and exciting team
- Opportunity to work for a market leader in the global reinsurance and insurance industry
- Modern office located in Prague city centre with possibility of flexible working
- Attractive compensation package including benefits like pension scheme contributions, massages in the office, language courses, ergonomic tables, sick days and many more.
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