Talent Community: Customer Care Representative with Dutch Prague, Praha

Talent Community: Customer Care Representative with Dutch

This job is with Boston Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Do you fancy an opportunity to join our Customer Care Representative in Poland - Talent Community at Boston Scientific? Then please read on!

Please note - this is only an opportunity to join our Talent Community, it is not linked to a specific vacancy

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

Were at the forefront of the medical device industry - leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Talent Community: Customer Care Representative with  Dutch

Purpose

Works in line with Customer Care team to support achievement of sales growth to plan. Focus on customer support, order trouble shooting, problem solving, complaint handling and assist the sales force wherever needed.

Your Responsibilities could include:

• Order management. Processing orders according to specific customer requirements, generating invoices and credit memos, standard deliveries , free of charge deliveries, returns etc.
• Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
• Arrange special deliveries on request.
• File ordering documents and related records.
• Reply to ad hock questions from customers and Sales division managers related to orders, payments etc.
• Handle service complaints from customers and/or sales representatives.

What are we looking for in you?

• Fluent English  and Dutch
• Strong analytical skills (Excel)
• Higher education
• Standard computer skills (including MS Office)
• IT literate and a fast learner
• Experience in customer service in medical industry and SAP skill will be an asset
• Ability to work under pressure
• Likes to work both independently and in a team

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact

Would you like to find out more? Apply now to our Talent Community today and we will come back to you in a timely manner! 
If you show the right skills/abilities for this talent community, we will arrange for a discovery call and put you though a short interactive process to support you for future openings within the organization. This is not an open job vacancy. 
We would like to thank you for your application to the Talent Community at this time.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a persons age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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