Sr. Technical Functional Analyst
City/Cities- Praha 1- Country- Czech Republic- Working Schedule- Full-Time- Work Arrangement- Hybrid- Relocation Assistance Available- No- Posted Date- 01-Oct-2024- Job ID- 4650**Description and Requirements**:
Focuses on ensuring the business processes and supporting systems continue to meet business and project stakeholder needs. The role is to guide the end-users from the discovery, requirements, and design phase through the configuration (if applicable) and testing of a new system or functionality. This role will provide internal customers with the best possible solutions to utilize the specific systems, roll out new functionality, identify potential process improvements, troubleshoot problems and provide user support.
**Key Responsibilities**:
- Participate in discovery sessions to observe, document, and validate business processes and capture key insights.
- Perform gap analysis and recommend solutions.
- Elicit, analyze, document functional requirements and rules.
- Create user stories and draw process maps to document future states for user experience, new or enhanced services, and business cases. Define acceptance criteria.
- Provide basic functional and configuration support for a specific COTS/SaaS.
- Prepare technical user manuals, system configuration documents and other technical reports.
- Monitor performance, identifying underlying problems.
**Essential Business Experience and Technical Skills**:
- Highly analytical, methodical with excellent attention to detail.
- Strong team player and ability to learn quickly.
- Proactive work style, especially as it relates to project, client and partner follow-up.
- Ability to manage multiple work-streams simultaneously.
- Awareness of various work styles, communication and cultural differences and needs; ability to adapt to each audience’s unique approach.
- Strong relationship-building skills - internal colleagues, 3rd parties, suppliers / vendor management - on and off-shore.
- Delivery focused.
- Customer service focused.
- Proactive and motivated.
- Builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
**Required**:
- University degree in a technical or economical area.
- 3+ years’ experience in a similar role.
**Preferred**:
- Experience working in an Agile Team.
- SAFe certified or other agile frameworks: Scrum Alliance CSM or CSP certification, PMI’s Agile Certified Professional (ACP).
- Ability to work with applicable collaboration tools that drive an end-to-end delivery of product through persistent teams (JIRA, AzDO, SNOW, )
- Ability to document business process using BPMN.
- Knowledge of branding, design, usability and function, providing a meaningful and relevant experience to users.
- Experience with writing and executing SQL.
- Knowledge of continuous integration and continuous delivery practices.
**Employee perks, benefits**
- Work in a multinational company with place of work in Praha.
- Dynamic environment, elite and collaborative team.
- Flexible working hours and home office 3 days per a week.
- Fair salary conditions and annual bonus scheme.
- Free life insurance, Cafeteria.
- Support for retirement savings.
- Recognition of life and work anniversaries.
- Language courses.
**Requirements for the employee**:
- University education (Bachelors degree) OR
- University education (Masters degree)
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Zajímavé nabídky práce v okolí:
Práce Sr. Technical Functional Analyst: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Sr. Technical Functional Analyst?
Práce je nabízena v lokalitě Praha.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy MetLife.