Software Engineering Manager - Golang
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Software Engineering Manager - Golang
SessionM, a (COMPANY NAME) Company, is a customer engagement platform empowering global brands to forge stronger and more profitable customer relationships. We partner with brands to drive marketing transformation through innovative technology and services. We are headquartered in Boston with offices around the world including Prague.
- Responsible for the analysis, design, development and delivery of software solutions within our Golang stack
**Responsibilities**:
- Work with business/product owners to develop and deliver on new services to introduce new products and bundles
- Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
- Recruit and hire the right talent.
- Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
- Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
- Emulate and drive (COMPANY NAME) Way behaviors through their behavior, recognitions, coaching, and employee engagement
- Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
- Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
- Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
Experiences
- IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
- Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
- Understands internals of operating systems (Linux is a must) to deliver interoperable and performant code
- Able to perform debugging and troubleshooting using APM tools such as SingalFX, New Relic, etc
- Strong understanding of cloud platforms such as AWS, GCP, or Azure.
- Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
- Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
- Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
- Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time
- Has skills to understand customer journeys and ensure a (COMPANY NAME) good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)
- Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation
- Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
- Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
Corporate Security Responsibility
All activities involving access to (COMPANY NAME) assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, (COMPANY NAME) is responsible for information security and must:
- Abide by (COMPANY NAME)s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected
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