Servicenow Consultant Brno

Servicenow Consultant

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**Your Exciting Tasks as a ServiceNow Consultant**:
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Creation of User Stories**: Define and manage user stories to guide agile development processes and ensure user-centered design. These stories will serve as the foundation for developing solutions that meet the end users needs.
- ** Conducting GAP Analyses**: Analyze existing systems and processes to identify weaknesses and develop measures to optimize and close these gaps. Focus on improving system performance and process workflows.
- ** Implementation of AI Automation**: Introduce and implement AI-based automation solutions to streamline operational processes and enhance efficiency within the company.
- ** Workshops and Stakeholder Engagement**: Plan and conduct workshops for solution development and progress evaluation. Effectively engage stakeholders and team members to ensure that project goals and requirements are clearly understood and implemented.
- ** Technical Prioritization and Agile Development**: Set priorities for technical requirements and tasks, with a particular focus on agile methodologies. Promote and implement agile practices to enhance the teams technical skills and collaboration.
**Your Profile as a ServiceNow Consultant**:
- Completed studies in Computer Science, Business Informatics, or a comparable education.
- Basic knowledge in ServiceNow development, ideally through internships or project experience.
- Familiarity with JavaScript, AngularJS, HTML/CSS, SQL, NoSQL, XML, JSON, REST & SOAP is an advantage.
- JS, AJAX, ServiceNow architecture/BestPractices, process knowledge "Agile"
- (General Sys-Admin), Security Expertise, General Knowledge about ServiceNow architecture, internal hierarchy/processes, CMDB structure
- Certification in ITIL, or experience with ISO20000, COBIT, or similar is a plus
- Understanding of ITSM and CSM processes and their implementation in ServiceNow.
- Willingness to continuously improve skills and professional development.
- Strong team player with excellent communication skills and dedication.
- Very good knowledge of English.
**Why Us?**
Since 2001, the name ambiFOX stands for reliability, creativity and success in IT outsourcing.
Since 2018, we have also been relying on Junipers visionary SSR network technology, are a leading partner throughout Europe and now operate the most complex SSR network structure in the world. And with our all-round product nocware®, we offer our customers a complete package that has never been seen before. We are thus taking site networking to a whole new level and helping to shape the network world of the future.

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