Service Engineer Prague, Praha

Service Engineer

**Service Engineer**:
**EUSPA - European Union Agency for the Space Programme**:
**Prague, Czech Republic**:
**Vacancy details**:
**Type of contract**: Temporary Agent
**Reference number**: EUSPA/2024/AD/014
**Grade/Function group**: AD6
**Place of employment**1**: Prague/Czech Republic
**Contract duration (Y)**: 5
**Possibility of renewal**2**: yes
**Desired start date**: As soon as possible
**Possible reserve list valid until**: 31.12.2025
**Organisational department**: Engineering
**Reporting to**3**: Head of Department or their assignees
**Level of security clearance**4**: SECRET UE/EU SECRET
**1. EUSPA AND THE HIRING DEPARTMENT**:
The European Union Agency for the Space Programme (EUSPA) provides safe and secure European satellite navigation services, advances the commercialization of Galileo, the European Geostationary Navigation Overlay Service (EGNOS), and Copernicus data and services, engages in secure SATCOM (GOVSATCOM & IRIS2), and operates the Space Surveillance and Tracking (SST) Front Desk. Through these projects, EUSPA enhances European autonomy in space technologies, fosters innovation and creativity, supports European transport net and agriculture, all while contributing to the economic growth and health of the European Union.
EUSPA offers a diverse multicultural workplace that welcomes all applicants without distinction on any grounds of gender identity, race, ethnic or social origin, nationality, religion or belief, political or any other opinion, birth, disability, age, sexual orientation, marital status or other family situation. EUSPA wishes to employ competent talents and be representative of the diversity of the EU citizens and is committed to provide the best working conditions and benefits to its staff. For more information on the EUSPA and the EU Space Programme, click here.
The Engineering Department ensures the Agency’s technical leadership on all matters related to system infrastructure, service, and security engineering, and acts as the Engineering Centre of Competence. The Department is responsible for ensuring the robustness and security of the systems in operations, for developing the infrastructure of the EUSPA service facilities, for providing the operations and service requirements to new system developments, and for engineering new services and their receivers that ensure the wide usage of EU Space data. The Department interfaces the European Space Agency as design authority of EGNOS and Galileo, and with the industry in charge of the evolution of the systems in operation and of the service facilities.
The Engineering staff are located in several sites and offices (Prague/Czech Republic, Saint-Germain-en-Laye/France, Toulouse/France, Noordwijk/the Netherlands, Torrejon de Ardoz/Spain). The current vacancy requires permanent relocation to the Agency’s headquarters in the heart of Europe - Prague.
**2. TASKS AND RESPONSIBILITIES**:
We are looking to recruit a Service Engineer who will contribute to the evolution of the current and new EU space services, both civil and governmental. The job holder will have the following non-exhaustive list of tasks and responsibilities:
- Analyse user needs collected from User Consultation Platform, studies and surveys with stakeholders and translate them into mission and service requirements;
- Maintain the traceability and justification of the mission, service and security baselines;
- Prepare service definition activities (including technical assessments, feasibility analyses and related studies and demonstrations) in close coordination with other teams, notably EGNOS, Galileo and Market Downstream and Innovation departments;
- Maintain and update the Statement of Compliance to the mission, service and security requirements;
- Assess the impact of requests for deviation and waivers issued by infrastructure and operations into the service baseline, identify suitable mitigation actions and prepare the relevant requests for deviation or waiver to the mission and service baseline;
- Draft Service Definition Documents (SDD) and Interface Control Documents (ICD) outlining the EU space service commitments and interfaces towards users;
- Coordinate and supervise the validation activities (collection of credits from system qualification, operational validation and external stakeholders, execution of dedicated validation campaigns, etc.);
- Contribute to the evaluation of the Service Performance, and in particular assess whether the delivered service meets the SDD performance expectations;
- Develop the EU space services standardisation within the different user communities and standardisation fora (ICAO, IMO, EUROCAE, RTCA, IEC, NMEA**5**);
- Participate and contribute to the Service/System/Projects Reviews and Boards as appropriate;
- Coordinate the work of contractors supporting the above activities;
- Contribute to internal reporting, and reporting to stakeholders on the status and progress of the activities and any other tasks of

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