(Senior) Solution Advisor in The Cloud Architecture Prague, Praha

(Senior) Solution Advisor in The Cloud Architecture

**We help the world run better**
**Meet your team**
Change has always been part of business, and today’s environment forces us to deal with change - both good and bad - faster than ever before. RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them - regardless of their point of departure, their end destination or how fast they want to move.
**What you will do**
This is a customer facing role where you will support the sales, delivery, and customer success teams during the entire cycle of a Commit-2-Consume cloud deal and across the life of the subscription contract. Following are the key tasks that this role will perform:
- Advise customers on the SAP private cloud service and operational model, including roles & responsibilities, technical and infrastructure architecture, cybersecurity and network integration topics
- Assess the technical feasibility of the customer’s requirements against SAP’s reference architecture and advise on best practice standards and hyperscaler platform requirements to support commercial pricing with other members of the Virtual Account Team
- Transition customer technical requirements to SAP Enterprise Cloud Services for system provisioning and delivery
- Communicate and engage with customers and their partners (usually to CIO’s, IT managers, data center managers and SAP Technology staff) via technical workshops and discussions
- Support all technical aspects of a customer’s iterative drawdowns (or check-outs) from their committed fund, including change requests and upsells where a customer exceeds their fund envelope.
**What you bring**
- Customer empathy - an ability to exchange information with customers 1:1, in discussion teams or in presentation mode with clarity and an outward desire for successful outcomes
- Community management/collaboration - an ability to communicate to and among multiple stakeholders and team members in time-sensitive and deadline-driven situations
- An understanding of industry standard platform stacks (i.e. storage, virtualization, hardware, networks etc.) and cloud operating models
- Knowledge of the technical architecture of large cloud run companies, enterprise offerings, hyperscaler platforms is beneficial
- Understanding of complex and/or Enterprise Cloud software solutions (releases, platform interdependencies etc.) including cloud operational aspects (Application and Technical) is beneficial
- Fluency in English is required, German desirable and any other language is an asset
**Your background**
- Tertiary degree in Engineering, Computer Science or Business Administration required from an accredited university or equivalent institution
- 3+ years of customer facing SAP Consulting experience is an advantage
- 3+ years of solution design, enterprise architecture and/or SAP implementation is an advantage
- Experience in a customer facing pre-sales role is an advantage
- Experience with SAP solutions (S/4HANA, SAP BTP), Infrastructure Providers (Amazon AWS, Google GCP, Microsoft Azure etc.), SAP Premium Suppliers and/or customer data centers is an advantage
- Cybersecurity & Compliance expertise is an advantage
- SAP Application Lifecycle Management and or SAP Operations experience is an advantage
- ITSM, Service Design & Delivery experience/knowledge is an advantage
- SAP HANA and S/4 HANA skills are an advantage
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 376724 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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