Senior Analyst Operations Prague, Praha

Senior Analyst Operations

**What you will do**
**How you will do it**
- Responsible for reliability and support of Cloud Platform including Public Cloud (Azure /AWS /Google) services
- Migration Hands on from on prem to cloud
- Monitor and troubleshoot Azure/AWS /Google environment performance issues, connectivity issues, security issues, etc.
- Perform deep dives into systemic and latent reliability issues, incident management, problem management
- Perform RCA, partner with engineering and operation teams across the organization to roll out fixes
- Identify and drive opportunities to improve automation for the cloud services; scope and create automation for deployment, management, and visibility of our services
- Evaluating and automating the scaling and capacity requirements within Azure environments
- Engage with engineering teams throughout the full lifecycle from design, engineering, deployment, & operations
- Partner with risk and compliance teams to bring visibility and implement right controls and policies in the Cloud Platform
- Ensure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teams
- Be a key stakeholder in the design of cloud services and work with Architecture, engineering, product teams
- Participate in 24x7 on-call coverage follow the sun model
- Identify the cloud optimization opportunities, design solutions and implement
- Support deployment templates or patterns as requested by Customer
- Automating the deployment of templates into the environment to continually reduce provisioning and deployment times
- Manage cloud brokerage and orchestration software to monitor and modify infrastructure solutions to address planned and ad hoc demands for cloud Services
- Manage Virtual Networks (VPCs) and Subnets
- Patch management (System updates assessment and updates)
- Endpoint Management, Native Load-Balancer, NSG, IP address Management, management of virtual networks in cloud
- Support DR set up & restore environment after disaster recovery
- 3rd party vendor coordination for troubleshooting
**What we look for**
**Required**
- Minimum 3+ years of hands-on experience maintaining cloud platforms on a major cloud service provider
- Experience working on Azure/Google/AWS/OCI operations and Administration
- Hands on experience of DFS, File servers and File server Migrations
- Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security
- Experience with monitoring tools such as cloud native tools like Azure Monitor and Log Analytics
- Understanding of cost management, inventory management, FinOps model
- Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD and other SSO solutions
- Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
- Experience with IaC with Terraform
- Python, Ansible and shell scripting
- Experience with CI/CD tools such as git and Jenkins, familiarity with using a GitOps model
- Excellent understanding of Linux /Windows operating systems administration
- Systematic problem-solving approach, sense of ownership and drive
- Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills
**Preferred**
- Bachelor’s degree in computer science or Higher in similar field
- Virtualization including Virtualization Server, Storage, Desktop, Network
- Infrastructure-Based Processes such as Monitoring, Capacity Planning, Performance Tuning, Asset Management, Disaster Recovery
- Hyper-V, Virtual Infrastructure, Platform Sizing
- Experience in Terraform, Ansible
- Azure /Terraform /AWS /Google certifications
- Experience working in a highly available multi-datacenter environment
- Proven ability to work independently with mínimal supervision and as part of a team with direct responsibilities
- Ability to juggle competing priorities and adapt to changes in project scope
**Our culture**
At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

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