Seasons Restaurant Manager - Hilton Prague Prague, Praha

Seasons Restaurant Manager - Hilton Prague

English
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Hilton Prague
Full-time - Prague
Seniority: Senior
**JOB OVERVIEW**
The Restaurant Manager is responsible for the commercial performance, management and reputation of Seasons restaurant.
- Are you passionate about great food and drinks?
- Do you think breakfast is an important start to the day?
- Do you know what it takes to inspire your team to deliver exceptional guest experiences every time?
- As a leader, are you supportive and inclusive?
- Status quo does not exist in your vocabulary
If so, this Restaurant Manager role is made for you!
**KEY RESPONSIBILITIES**
- As Restaurant Manager, you will:_
**1. Commercial Performance**
- Healthy portion of entrepreneurship
- Achieve the restaurant’s business plan, considering financials, market strategy, team member and guest experience.
- Partner with the Commercial team on marketing plans to increase the number of guests dining in-house
- Manage the restaurant budget and forecast effectively. Review business results - including sales, costs, profit margins, covers, guest satisfaction - and take action to improve performance
- Optimise revenue by increasing seat occupancy and average check
**2. Excellent Food & Drinks**
- Partner with the Restaurant Chef and F&D Leadership Team to create attractive menus, products and promotions that drive revenue and profit
- Deliver high-quality, well-presented food and beverage to meet customers’ needs
- Champion Hilton’s sustainability goals through local sourcing, use of seasonal produce and minimizing food waste.
**3. Exceptional Guest Experiences**
- Lead your team to deliver exceptional guest experiences, making sure they provide authentic personalized service and in-depth product knowledge
- Develop great customer relationships, recognizing long staying guests and their preferences to improve loyalty
- Review and act on customer feedback, taking quick action to improve service and resolve complaints
- Enhance the restaurant’s image through online reputation management, driving positive reviews on key platforms (e.g. TripAdvisor, Google Reviews)
- Make sure that food allergies and dietary requirements are treated with absolute seriousness
**4. Great Working Environment**
- Manage, develop and inspire the restaurant team, creating an inclusive environment where all Team Members can thrive and achieve their professional goals
- Practice great people management, from recruitment to training to succession planning and recognition
- Schedule Team Members’ working time efficiently based on forecast business volumes, offering flexibility where possible and minimizing overtime costs
- Communicate well and often, building good relationships with your team and other hotel departments
**5. Day-To-Day Essentials**
- Make sure restaurant operations strictly comply with all regulations (including health, safety and hygiene, food safety certification, licensing) and that potentially hazardous situations are identified, reported and corrected.
- Make sure all restaurant opening and closing procedures are carried out correctly, including financial reports and reconciliations
- Manage breakfast operations efficiently to give guests a great start to their day. This includes making sure guests receive a friendly welcome, minimizing waiting times for tables and ensuring quality food and drinks are delivered on time
- Maintain operational effectiveness, using efficient steps of service and layout to reduce cycle times
- Manage restaurant inventory, stock control and purchasing, following hotel guidelines.
- Keep up to date with what’s happening in F&D - current and future trends, markets, ingredients, competitors and suppliers - to drive innovation.
**WHO ARE WE LOOKING FOR?**
We’re looking for a passionate leader, who is passionate about food & drinks, with at least 2 years’ experience in a similar role.
We are welcoming current Assistant Restaurant Managers, to take the next step, leaving their mark in a venue which is only 6 months old. Awesome opportunity to grow, develop & make this venue your own.
- To be successful in this position you will have:_
- Natural Team player, People’s person
- Commercial focus, with a demonstrated ability to deliver business performance and results.
- Inspirational leadership and people management skills, experienced in managing, developing and motivating a team and working effectively with other departments.
- Excellent verbal and written communication skills to deliver a compelling message for the right audience, from team briefings to commercial business presentations
- Guest focus, maintaining the highest standards of service and quality to create memorable experiences.
- Effective relationship management skills to build good relationships with key internal and external stakeholders, including suppliers
- Strategic thinking and problem-solving skills, able to work effectively in a fast-paced environment while remaining calm and focused under pressure

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