Middleware and Bussiness Application Specialist Brno

Middleware and Bussiness Application Specialist

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role- Fluency in French and English- Management of the processing of malfunctions (incidents or problems) with the technical support of third-party publishers in order to ensure the availability and maintenance in operational condition of the middleware-
- Create and maintain good technical documentation.- Experience working with Oracle and SQL Server RDBMSs.- Management of trouble tickets and change requests on a daily basis- Backup and recovery process. 24/7 production control support and on-call support.- Contribution to crisis units- Good communication skills,- Need to participate in meetings with clients.- Manage the day-to-day operations of the IT infrastructure.- Work on Service Desk tickets.- Coordination with Kyndryl and customer stakeholders to resolve issues.- Continuous improvement of the management of middleware operations and define improvement plans to automate and stabilize the IS Actively participate in production review meetings- Experience in tuning, automation- A minimum of 8+ years of global experience in the Middleware and Application- Support field with proven experience in operations
Opening hours: Monday or Friday 8am-6pm. HNO interventions at weekends and in the evening are to be expected + regular on-call duty
**Benefits**:
- Parental bonding program (28 days of paid leave to spend with a newborn)- Above standard medical care- Employee assistance program (24/7 helpline)- Flexible working pattern (home office possible)- Pleasant open space working environment- Access to vast platform of self-education programs, certifications, and free languages classes- Career growth opportunities within the company after two years- Subsidized price of a Multisport card- Attractive mobile tariffs- Various discounts (on sports, culture, healthcare, childcare, electronics, wellness)- Contribution to the pension fund and life insurance- Attractive referral bonus program-
- 5 weeks of paid vacation- Global travel and group life insurance
Who You Are
Reporting to the Production Manager, participates in the management of Middleware and Batch support activities for the following MiddleWare administration and support:
Business oriented: Axway, MQ, Ulink, Websphere, Webnak, ControlM
Security oriented : SentinelOne, Menlo, Forepoint, Varonis, Attivo, Splunk
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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