Manager, Technical Operations - FTC Beroun

Manager, Technical Operations - FTC

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Manager, Technical Operations - FTC (2 years)

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

As a people leader, you would provide immediate direction to a group of talented analysts, overseeing the delivery of multiple well-defined projects simultaneously. This role offers the opportunity to drive impactful work while collaborating closely with senior management and other key resources. Join us in a dynamic, fast-paced environment where your leadership will be essential to the success of high-priority initiatives.

In this role, you will:

Technical Skills

• Leverage strong experience in multiple technology implementations and evaluate technologies for specific needs.

• Select the most appropriate technologies to solve problems within a technical domain.

Team Leadership

• Define team goals, mentor and reward team members, and ensure alignment with business objectives.

• Manage workloads, hire, and onboard new team members.

Operational & Project Management

• Oversee operational support teams, monitor performance, and recommend process improvements.

Customer Communication

• Listen to customer needs, act as a bridge between technical and non-technical teams, and ensure alignment.

Collaboration & Knowledge Sharing

• Collaborate cross-functionally to align priorities, streamline efforts, and engage in knowledge-sharing activities.

Performance & Reporting

• Track key performance metrics, report on team progress, and gather feedback for continuous improvements.

• Utilize strong analytical skills to drive decisions and optimize outcomes.

Experience and qualifications:

• Bachelors Degree: 5+ years of relevant experience or Masters Degree: 3+ years of relevant experience. Technical Degree Preferred: (Information Technology, Computer Science, Statistics, Data Science).

• People Management: 1-3 years of experience managing teams and guiding professional development.

• Performance Reviews: Actively participate in performance reviews by providing technical and operational assessments.

• Leadership Experience: Led 3+ multi-quarter projects, serving as a technical lead in individual contributor roles.

Please note this is a Fixed Term Contract of 24 months

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Groups family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

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