Key Account Manager Prague, Praha

Key Account Manager

At (COMPANY NAME), we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
Were growing fast: Our community of 84 million registered users and 208,000 active partners across 17 countries, have together already saved over 280 million meals from going to waste - avoiding almost 707,000 tonnes of CO2e!
(COMPANY NAME) was named in FastCompanys March 2022 list of the Worlds Most Innovative Companies, and was honoured to be included in TIMEs list of the 100 Most Influential Companies of 2022.
Were looking for an exceptional Key Account Manager to join the team at (COMPANY NAME)!
Your role
- Account Management: autonomy in managing your own portfolio of key accounts from a to z and make sure the business objectives are met
- Account Growth: you develop strategies to grow your key accounts and work with the HQ to increase store coverage and grow overall supply
- Account Health: working closely with a Key Account Store Operations Specialist to identify poor performing stores and create action plans with the HQ to improve them, as well as celebrating successes and assisting in scaling processes
- Upselling: next to our marketplace more and more solutions are available for our Key Account partners. You are responsible for finding the way in and work close with our Technical Sales team to upsell more solutions
- Stakeholder management: Building relationships is what drives you and you understand that strong relationships are the foundation of a strong business. The decision making unit is often complex and requires the Key Account Manager to proactively navigate the decision making processes
- Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals
- Embed the movement: as well as strengthening the relationship, youll work to embed the food waste movement in our key partners
- Cross functional working: be the voice internally for your key partners, working with Marketing and PR to ensure were maximising joint growth opportunities
- Contributing to the Key Account strategy, support international cooperation across global key account opportunities
- Expansion project management: working with the partner to support (where applicable) expansion, including building, scheduling & leading training of (COMPANY NAME) to key stakeholders along an agreed critical path
**Requirements**:
- Strong experience in Key Account Management, demonstrating an ability to build rapport, establish trust and deepen relationships
- A proven track record of achieving business growth with existing accounts
- Ideally, commercial experience working in the Grocery business sector. Knowledge and understanding of the Czech landscape in this sector will enable you to hit the ground running
- Excellent commercial acumen
- You know when to say yes and no to requests and can nevertheless keep your customer satisfied
- You thrive in a high energy environment that is hectic, where many processes are still to be codified and you are required to take the lead in raising the bar
- Youre a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention
- Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues (Looker experience is nice to have)
- Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission
- A passion for the mission and raising awareness of food waste & sustainability
- Strong organisational skills and ability to work independently and efficiently
Our values:
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care
What we offer
- A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
- Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.
- Personal and professional development opportunities in a fast-paced scale-up environment.
- An inclusive company culture where you can bring your authentic self to work
- A strong, values-driven team culture where we celebrate success

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