Key Account Manager Immunology Prague, Praha

Key Account Manager Immunology

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
**The Role**
We are now recruiting a **Key Account Manager Immunology**, who will drive key immunology product growth within priority accounts in order to achieve defined promotional targets while meeting the needs of key customers (HCPs) through win-win partnership (Full Account Management).
**Key Responsibilities**:
- Deliver value story to targeted customers (HCPs)
- Connect customers (HCPs) with other BMS functions (Medical, Market Access, Others) according to customers’ needs
- Deploy tailored multichannel activities
- Share & learn customers insight with/from other peers
**Delivered through**:
Understanding:
- Environment integration (Competition, Spheres of Relationship, Decision Making Process & Networks) - Map out precise relationships between key customers (e.g. HCPs, Academic institutions) and also with competitors. Adapt his/her activity and able to share appropriately with X-Functional colleagues on demand.
- Customer (HCPs) needs& wants (Customer Individual Style, Patients Profile, and Treatment Objectives) - Use questions, listen & interpret the accounts’ current needs, priorities, attitudes, challenges and drivers across clinical, financial or other parameters.
- Business understanding - Cross KPIs understanding with customers, networks and environment knowledge to bring actionable and performance-oriented insights. Shares approach and method with internal colleagues on demand.
Planning:
- Territory action plan
- Account action plan - Identify barriers and opportunities for the relevant and specific disease area through deep customer insight and local knowledge. Develop and implement both long
- and short-term business plans for all identified key customers and accounts in order to overcome barriers and maximize opportunities in line with brand strategy. Routinely contribute market intelligence into brand team.
- Multi-channels plan
- Systems & processes
Execution:
- Action plan implementation - Ensure resources allocated to promotional and access activities are prioritized appropriately and deployed effectively in line with both brand plan and local business plan.
- In-call effectiveness - Continuously clarify the objectives & goals of each stakeholder to determine whether a clinical demand (promotional), or payer partnership (access) approach - or both-is required. Continually monitor local situation and make timely recommendations to ensure plans remain optimal.
- Relationship management - Identify & develop appropriate business relationships with key customers. Effectively implement both promotional and access elements of the business plan, including regular progress reviews and adherence to defined metrics. Constantly champion account management approach and behaviors, particularly collaboration both internally & externally.
- Multi-channel execution
- Compliance - All activities must be fully compliant with all BMS policies & the local law.
**Competences Desired/Mindset & behavior**:
- Experience in the gastroenterology (IBD) or neurology area including multiple sclerosis
- Experience in highly competitive market
- Multi-channel expertise
- An in-depth knowledge of the health care system and customers’ needs
- Account management skills
- Project Management
- Excellent matrix communication skills
- Drive & “can do” attitude / entrepreneurial behavior
- Passion & energy
- Adaptability & learning agility
**What’s important to us**
Employees are expected to display the BMS Values, which move us toward our mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases:
**Passion**_: Our dedication to learning and excellence helps us to deliver exceptional results. _
**Innovation**: _We pursue disruptive and bold solutions for patients. _
**Urgency**: _We move together with speed and quality because patients are waiting._
**Accountability**: _We all own BMS’ success and strive to be transparent and deliver on our commitments._
**Integrity**:_ We demonstrate ethics, integrity, and quality in everything we do for patients, customers, and colleagues._
**Inclusion**: _We embrace diversity and foster an environment where we can all work together at our full potential. _
- We have a passion for tackling the toughest diseases, which inspires innovation and speed in our daily work and a sense of accountability to the

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