Junior Helpdesk Specialist @ Britenet (práce v Polsku)

Junior Helpdesk Specialist @ Britenet

Polsko

• Technical IT education or during IT studies
• Conscientiousness, preciseness, meticulousness
• Proactive attitude
• Ability to work as part of a team and enjoy building relationships
• A sense of responsibility and a self-sufficient attitude
• High organizational skills and ability to set priorities
• Ability to think analytically and logically
• Very good computer skills
• English language at a level which allows you to communicate freely
• Very good knowledge of Windows and Office systems

,[Coordinating the onboarding of a new employee in the company from the technical side, Creating a company account, adding to email groups, Issuing of equipment, assistance with configuration, guidance on solving technical issues in the company, Offboarding an employee, De-authorisation of systems, Verification of the return of the equipment by the employee leaving work, Clearing the circulation card, Handling ticket system requests, Troubleshooting employee hardware and software issues, Implementation of entitlement and order management process, Creation and development of a knowledge base for company employees, e.g. technical manuals, Organizing and posting all necessary information on MediaWiki and FreshServic] Requirements: MS Office, Windows, Jira, GitLab, TestLink, Redmine Additionally: Sport subscription, Private healthcare, Free coffee, Modern office, No dress code.

Kategorie

support

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