Junior Customer Service Manager @ 7N Sp. z o.o. (práce v Polsku)

Junior Customer Service Manager @ 7N Sp. z o.o.

Polsko

• Degree level or equivalent (Business or Science Degree), ITIL certification more than welcome
• At least 2 years of work experience in customer-facing organizations within the telecom or IT industry (Customer Service and Project Management area)
• Good knowledge of Network, IT Services, Mobility, Voice and/or integration solutions and technologies
• Fluency in polish and english

About project

Currently we are looking for a Junior Customer Service Manager to join a project fromtelecommunication industry. This person will be responsible for supporting Senior Manager in following duties: overall accountability for the quality of the provided services, being customer’s point of contact for all services’ related issues, with the exception of incident management, proactive identifying existing customer needs, and opportunities to grow customer’s relationship with company.  

Hybrid work - 1/2 days (per week) in office (Kraków) required.   

We offer

• Financial transparency: the salary is:  10 920 – 13 440 PLN (65 – 80 PLN/h) + VAT
• Clear wage model. 7N Consultants know exactly what’s 7N fee for its agent role on the project.
• Professional development support. We subsidize trainings, technical certificates, conference participation, and foreign language classes. Our Career Development Program offers consultants advisory support in career planning. Additionally, 7N Consultants have the opportunity to participate in interpersonal skills training through the 7N Secret Code. Learn more about it here: 7N
• 7N Inspiration Team’s support and an opportunity to join their ranks. They are a group of 7N Consultants who consistently and actively share their professional knowledge and expertise.
• Cooperation with real experts – the average professional experience of a 7N consultant is 10 years.
• Comprehensive and personal project support from one of a 7N Agent. Priority regarding project continuity and quality.
• Numerous (10-12 each year) high-end events – both online and offline.
• Healthcare, Benefit Multisport and life insurance subsidies regardless of cooperation model. Access to Mindgram, a psychological support and professional development platform.
• Professional and quality-oriented recruitment process led by the most experienced recruiters in the industry.

,[] Requirements: Degree, Networks, IT Services, Mobility, ITIL Additionally: Access to internal trainings – 7N Academy, Cloud Path – cloud development program, Access to external e-learning platforms, Microsoft ESI, Google Cloud Platform, Coursea, Mentorix, Training budget, Subsidized language learning, Career Development Program, Healthcare, Technical training, Inspirational training, Life insurance, Company library, Family picnics, Numerous high-end events, Multisport sports package, Access to the Mindgram platform, 7N Inspiration Team.

Kategorie

customerService

Odpovědět na inzerát

Zajímavé nabídky práce v okolí:

Podívejte se na další nabídky práce