IT Support + French @ Link Group
Soft Skills:
- Excellent communication skills (written & verbal).
- Strong customer service skills and problem-solving ability.
- Quick learning ability and adaptability to new technologies.
- Willingness to work in a 24/7 shift environment.
Technical Skills:
- Basic IT knowledge and readiness to learn new technologies.
- Good understanding of Windows OS, MS Office, web browsers, antivirus, and firewall software.
- Familiarity with PC hardware troubleshooting.
- ITIL knowledge (nice to have).
Language Skills:
- French – B2
- English – B2/C1
As a Technical Support Agent, you will provide assistance to French-speaking customers regarding helpdesk queries, software installation, equipment configuration, and troubleshooting. Your goal will be to identify issues, research solutions, and guide clients through corrective steps.
,[Diagnosing and resolving hardware/software/network issues via phone., Routing complex problems to the internal support team., Coordinating with vendors and internal support staff to resolve technical issues., Managing user access across different systems., Documenting and tracking issues in a Call Tracking System.] Requirements: Communication skills, Customer Service, Problem-solving skills, Quick learn, Windows OS, MS Office, Firewall, Antivirus, Web browsers, PC Hardware troubleshooting, ITILKategorie
support
- Podrobné informace o nabídce práce
Firma: Link Group Lokalita: Práce v Polsku Odvětví práce: support Pracovní pozice: IT Support + French @ Link Group Směnnost práce fulltime - 40 hours per week Nástup do práce od: IHNED Nabízená mzda: neuvedeno Nabídka přidána: 5. 4. 2025
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Práce IT Support + French @ Link Group: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce IT Support + French @ Link Group?
Práce je nabízena v lokalitě Remote, Warsaw.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy Link Group.