We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation. Currently looking for an experienced L2 IT technicians and administrator for our international environment.
We offer relatively flexible working hours, but you need to be onsite in the office. The onsite location - Mikulov. L2 role overview:
Supports the Corporate IT Business community, providing second level support for End user desktop and IT Site support issues
Assists management team with day-to-day operations of the group
Receives, assesses, troubleshoots, and escalates support incidents & requests
Using ServiceNow system
Požadujeme
Skills L2/administrator:
a. Skilled in hardware, software and/or operating systems environment
b. Strong mentoring/Coaching skills
c. Knowledge of appropriate networks, products and protocols
d. Troubleshooting skills
e. Customer Service skill
f. MAC & linux OS knowledge recommended but not mandatory
+ Czech (professional) + English on communicative level (weekly meeting in english)
Nabízíme
Long-term cooperation on the full time employment relationship or IČO (business license)
International environment with comprehensive training