We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation. Currently looking for L1 and L2 IT technicians for our international environment. We welcome both graduates after school with a technical background, as well as more experienced technicians.
We offer relatively flexible working hours, but you need to be onsite in the office. We offer the location - Mikulov L1 role overview:
Supports the Corporate IT Business community, providing first level support for End user
Desktop and IT Site support issues. Receives, assesses, troubleshoots, and escalates support incidents & requests.
L2 role overview:
Supports the Corporate IT Business community, providing second level support for End user desktop and IT Site support issues
Assists management team with day-to-day operations of the group
Receives, assesses, troubleshoots, and escalates support incidents & requests
Požadujeme
Skills L1:
a. Skilled in hardware, software and/or operating systems environment
b. Knowledge of appropriate networks, products and protocols
c. Troubleshooting skills
d. Customer Service skill
Good English (B2-C1) + Czech language
Skills L2:
a. Skilled in hardware, software and/or operating systems environment
b. Strong mentoring/Coaching skills
c. Knowledge of appropriate networks, products and protocols
d. Troubleshooting skills
e. Customer Service skill
f. MAC & linux OS knowledge recommended but not mandatory
Nabízíme
Long-term cooperation on the full time employment relationship or IČO (business license)
International environment with comprehensive training