IT Field Engineer with German Prague, Praha

IT Field Engineer with German

Antal is a recruitment consultancy agency focused on the recruitment of specialists and managers. The brand operates in 35 countries and has been present in the Czech Republic since 2014.
The Prague office handles projects in the Czech Republic, Slovakia and abroad for the largest global and local companies from various sectors of the economy.
The professional orientation of our consultants makes them not only effective recruiters, but also qualified consultants who have a unique knowledge of modern tools and the latest trends in the labor market.
**Antal International s.r.o.**
Jungmannova 745/24
110 00 Praha 1
For our client, the worlds foremost supplier of heat treatments and specialized thermal processing services with a workforce of over 4,500 individuals spread across 22 countries, Antal International is looking for **IT Operations Analyst.**
Collaborating closely with team in Dusseldorf, they are actively seeking a German-speaking professional to support German division and contribute to expanding operations in Prague. They are ideally looking for someone who is hands-on, enjoys collaborative work, and can provide effective field support.
**Key Responsibilities**:
- Offer 3rd-level IT support in German.
- Provide field support.
- Resolve incidents and requests following ITIL processes and agreed service levels.
- Deliver IT support and troubleshooting primarily in a Windows environment.
- Monitor and manage the daily operations of infrastructure.
- Participate in new IT projects for upgrades and service improvement.
- Supporting 4,500+ IT users across 180+ locations.
**Required Qualifications, Experience, and Skills**:
- 3rd-level IT support experience in German.
- Broad knowledge of Windows Server and Client operating systems, Microsoft technologies, and ITIL processes.
- Familiarity with mobile operating systems (Android and iOS).
- Knowledge of Backup technologies and data safeguarding.
- Understanding of networking fundamentals (LAN, WAN, Switches).
- Experience with anti-virus technologies, preferably Sophos.
- Language Skills: Fluency in English and German is essential. Knowledge of Czech is a plus but not required.
**What We Offer**:
- Mobility and growth opportunities in a globally leading organization.
- Excellent office location in Prague - Karlín.
- Home office (40%) + 25 days of vacation and 3 sick days per year.
- Competitive Salary.
- Referral bonus.
- Choice of 2 out of 3: Private Health Care, Yearly Public Transport Card, and Multisport Card.
- Pension Contribution.
- If you are shortlisted, a consultant will contact you for an initial call to clarify the details of the position and your expectations.
- If you agree to participate in the selection process, the consultant will present your profile to the prospective employer.
- They will continue to advise you throughout the selection process!
We wish you good luck!

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