Is Support Process Specialist
**IS Support Process Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Define, manage, and monitor processes to meet requirements for IS services by planning, measuring, and improving all aspects of IS services.
**This position reports to**:
ERP Release Manager
**Your responsibilities**:
- Describe and define IT processes/services including relationships, dependencies, and business value, and regularly maintains all service-related information within the service management tool
- Prepare and maintain process documentation for the system services and advises on the correct and effective use of the services
- Take action to ensure targets are met within established safety and quality procedures, correct malfunctions, and call on other experienced colleagues and external resources to make sure services are delivered proactively
- Provide consultation, advice, and support the installation of IS services, or the change of existing IS services
- Deliver the appropriate IS solution/service according to agreed Service Level Agreements (SLAs), in time, within budget, and as per quality standards
- Identify, propose, advise, and implement IS processes and/or support IS service implementation
- Contribute to the continuous improvement of the relevant process.
- Prepare reports and dashboards
**Your background**:
- Systems Development
- Process Improvement & Optimization
- Data Analytics
- Finance/Project Management
- Service and Operation Management
- Agile Methodology
- Business Analysis
- IT Management
**More about us**:
💡 Doporučuji: Vytvořte si svůj profesionální životopis (zdarma a snadno), se kterým zvýšíte šanci na získání lepší práce.
💡 Podívejte se na video 6 tipů pro životopis, díky kterým získáte pozvánku na pohovor, které Vám pomůže s přípravou životopisu a motivačního dopisu pro zvýšení šancí na pozvání na pohovor.
Zajímavé nabídky práce v okolí:
Práce Is Support Process Specialist: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Is Support Process Specialist?
Práce je nabízena v lokalitě Brno.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy ABB.