Global IT Support Engineer |Travelling included|
POPIS POZICE:
Are you willing to travel for six months around the world, while working in a TOP IT company, fixing problem across the whole of North America?
If not, do not apply, if you want to, apply right away!
This position is perfect for; IT or technically oriented graduates, AND experienced L1s who want to grow for L2 and more.
These will be your daily IT support responsibilities:
- 99% of your responsiblity will be to travel across the US, visiting the local branches and support the local teams, while enforcing quality IT support
- Be part of a device/HW migration team, ensuring a smooth device migration
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback
This project is fixed for six months and will be terminated before the end of summer.
POŽADAVKY:
- Advanced level of spoken and written English (C1)
- German B2+ is an advantage
- Energetic, dynamic and pro-active approach
- Communication, compassion and social skills are a must
- What we expect: either a degree in IT or related fields with at least a few months of an IT oriented internship/part-time job, OR no degree and 1 year full-time experience in IT support
Zajímavé nabídky práce v okolí:
Práce Global IT Support Engineer |Travelling included|: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Global IT Support Engineer |Travelling included|?
Práce je nabízena v lokalitě Praha.
👉 Jaká je nabízená mzda na této pozici?
Nabízená mzda je 45 000 - 55 000 / za měsíc.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy Grafton Recruitment.
Pokud hledáte další podobné nabídky práce, podívejte se na aktuální pracovní místa Praha - Pracovník help desku