Gaming Moderator - Dutch Prague, Praha

Gaming Moderator - Dutch

**The Social Element**
Hello! We are a **leading global independent full service social media agency,** founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We **pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social**.
We believe that **brand growth, trust and loyalty is driven through Genuine Human Connection **and that social media presents the best opportunity for brands to engage emotionally with their audience.
**The Opportunity**
We currently have a great opportunity for a Gaming Moderator (Dutch) to provide core services on one of our biggest gaming brands!
✔** Are you a passionate gamer with a keen interest in what happens behind the scenes?**
**✔ Do you speak fluent Dutch with great English too?**
Sound like you? We’d love to talk to you about this opportunity!
As a **Gaming Moderator** you will review user generated content and follow community guidelines to ensure everything is appropriate, non-offensive, and in compliance with our clients guidelines.
You will be key in building a secure and safe gaming environment for users and making sure our clients brand reputation is kept safe at all times.
**What You’ll Do**
As a core part of the opportunity, you will be reviewing strong graphic images, sound files and written content that may violate the guidelines of the community.
- Follow Guidelines: moderating in accordance with The Social Element guidelines and client-specific guidelines.
- Escalation of Sensitive Content that falls within the official guidelines e.g. child safety, bomb threats, etc.
- Carrying out moderation and training according to the times scheduled in the project schedule.
- Complete Shift Reports by using templates provided according to individual projects requirements.
- Supporting moderators who need assistance as well as mentoring and providing guidance to new moderators
- Informing Project Managers of any technical or other issues with sites or content and providing feedback on any client issues.
**Working Hours**
Must be available on:
**Both weekend days: across morning (6am - 10am) and evenings (6pm - 10pm)**
**Wednesday - Friday: across morning (6am - 10am) and evenings (6pm - 10pm)**
**Requirements**:
**Child Protection**
**Requirements**:
- **Excellent Dutch and English level** as you’ll be moderating content in both languages, it’s a must to have outstanding reading skills. ‍‍
- **Background experience**: either in moderation, community management or a very experienced gamer enthusiast who is well versed in the world of gaming, forums and platforms. We also consider valuable to anyone who has voluntary experience in moderating gaming forums, chat rooms, etc.
- **Passionate Gamer**: No matter if you are a console or PC gamer, you breathe and enjoy gaming
- **Social Media knowledge**: great understanding and knowledgeable in navigating different social platform (Tik Tok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc.
- **Digital native**: comfortable and fluent in using a variety of technologies, apps, online and cloud platforms.
- ✨ **A self-disciplined** who knows how to manage their own time e.g priorities, tasks, shifts, attend training, etc. while working remotely
**IT Policy**:
We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:
- Operating system Windows 10 64bits or higher / MAC OS X version 10.15 (Catalina) or higher. We do not support Windows 8 or older / MacOS Mojave or older.
- i5 7th generation or faster 64-bit (x64) processor
- At least 8GB RAM Internet speed is 10Mbps download / 1Mbps upload (40Mbps download / 2Mbps upload is recommended)
- 40 GB available HDD (SSD is recommended)
- A Webcam and headset (used for internal purposes)
- Android or iOS device for 2FA
- Chromebook & Linux not compatible
- Please Note:_ It is essential to have all IT requirements to qualify for the process and IT policy.
**The Hiring Process**:
The hiring process for this position will be made up of the following stages:
Online Assessment
Behavioural interview with one of our Talent Team Members
The Social Element Values
Work according to the company values
**Do it Well**
**Be One Team ‍‍**
**Do the Right Thing ✔**
**Keep Pioneering**
**Make Them Smile**
The Social Element Behaviours For Success
**Be focused and decisive**
**Be brave and inspirational**
**Be rigorous in our approach **
**Be considered and inclusive**
**Be loud and proud**
**O**ur Diversity, Equality & Inclusion Commitment**
We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.
We are also able to make reasonable adj

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