Exciting Job Opportunity for a Customer Care Specialist with French
Respond to Customer Inquiries: Provide prompt and professional responses to incoming phone calls and emails.
Be the Liaison: Connect customers with our internal teams to ensure excellent service.
Manage customer request lifecycle: Handle everything from returns to complaints efficiently.
Maintain Customer Platforms: Deliver and maintain data, initiate data analysis.
Build Relationships: Develop long-term relationships and trust with both internal and external partners.
Stay Updated: Keep your product and service knowledge up-to-date to effectively guide clients and resolve issues.
Nabídka: Stable Employment: Full-time position with an indefinite contract.
Attractive Compensation: Great salary + annual bonus.
Flexibility: Flexible working hours and regular home office opportunities.
Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
Location: Modern offices close to metro station A.
Požadavky: Are you passionate about customer care and enjoy working in an international environment? Join our dynamic team and be the key contact for our valued customers!
Education: Secondary education or a college degree, or equivalent experience.
Experience: At least two years of relevant experience.
Communication Skills: Ability to communicate effectively and show empathy.
Organizational Skills: Ability to work under pressure, prioritize tasks, and stay organized.
Team Player: Ability to work both independently and as part of a team.
Technical Proficiency: Proficient in MS Office, SAP, and Salesforce.
Language Skills: Fluent in English and French.
💡 Doporučuji: Vytvořte si svůj profesionální životopis (zdarma a snadno), se kterým zvýšíte šanci na získání lepší práce.
💡 Podívejte se na video 6 tipů pro životopis, díky kterým získáte pozvánku na pohovor, které Vám pomůže s přípravou životopisu a motivačního dopisu pro zvýšení šancí na pozvání na pohovor.
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