DevOps Support Engineer Prague, Praha

DevOps Support Engineer

As an L2 Engineer for the Automotive and IoT Solutions (SmartMobility) team located in Prague, you will provide delivery and level-2 support for digital solutions on-cloud and/or on premise for customers to assure its quality and delivery on time.
- The Job holder will be responsible to work on the following:
- Integration and Support of solution
- Automation and optimization of solution and processes
- Maintenance and improvement of solution
**A week in the life of an L2 Engineer**:
- Provide level-2 support on resolving any reported staging/production ticket following a defined SLA.
- Install and configure the solution on on-cloud and/or on premise according to the customer requirements and the project plan, connecting with other network elements or customer backend.
- Assist the development and validation team during the project;
- Reviews and challenge the customer requirement specifications (CRS) & alert on unclear scope, possible issues & risks foreseen.
- Write and review technical documentations.
- Manage technical risks and share them with project manager on regular basis.
**Knowledge, Skills and Experience**:
- strong knowledge of system integration, Linux, network, log analysis and troubleshooting
- experience with scripts programming and MySQL database.
- intermediate knowledge of report & monitoring configuration and automation tools including Datadog, ELK and Jenkins.
- It would be preferred if you have: knowledge of Docker, AWS, CI/CD, REST API, Kubernetes, Python, Shell Script, Geo-Redundancy concepts and ITIL framework.
- You must be fluent in English.
- We would like someone to join our team who is creative, autonomous, detail oriented, a strong verbal and written communicator, a problem solver, analytical, able to work under pressure, and a demonstrated ability to continuously improve, learn and grow.
- Degree in Computer Science, Software, Electrical Engineering, Telecommunications, Information Technology or a related field.
- 3 years of system integration experience, including large projects.
**Benefits**:
- individual benefit system
- meal contribution
- Multisport card
- Yearly public transport card
- 5 weeks holiday + 3 sick days
- Work & Life Balance (hybrid model of cooperation - 2 days per week onsite, Prague)
- Green Environment & 2022 label #GreatPlaceToWork
- #fungineers concept - events, sporting events, positive mood
- free entry to the Prague ZOO for you, friends or family members

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