Developer Advocate Prague, Praha

Developer Advocate

**Job Description**:
- We are a **young **and **unconventional **software company created in 2011 by experienced pricing software and **pricing **consulting professionals. As the first pureplay, native **Cloud **and **SaaS **provider in our industry, Pricefx became and intends to stay the** leading SaaS Pricing **(Price Optimisation & Management) and **CPQ **(Configure-Price-Quote) vendor.
- We are an agile company that brings good ideas to life quickly and is committed to market-driven innovation. Our flexibility means our customers come from diverse industries and sizes with brands like **Michelin**, **Heineken**, Sonoco, Solenis, Dana, Avery Dennison, **Robert Bosch**, etc. We are a solid and sustainable company which is and will be strongly growing globally for the years ahead. It’s a great time to join us and grow with us worldwide.
**Your Mission?**:
**You will be in charge of**:
- Expanding technical documentation for products, solutions and platforms in the Pricefx knowledge base
- Enforcing standards in technical documentation including style and formatting, grammar, document structure, and best practices.
- Work with product owners to identify limitations impacting developers and propose cost-effective and timely solutions
- Working with internal, partner, and customer technical developers to collect feedback and identify constraints to product understanding and productivity
- Continuously seek areas where the product can be improved and review technical processes with the goal of increasing efficiency
- Interaction with product owners and their teams to expand their content and technical documentation
- Maintaining and developing technical certifications for solution developers
- Create and deliver compelling technical content, from high-level design patterns to product configurations to granular coding solutions, that maximize best practices to influence our generative AI model.
- Collaborate with product and engineering teams to provide feedback on knowledge base generative AI chatbot responses
- Develop procedures and processes for addressing the causation of invalid or low confidence responses from generative AI chatbot
- Assist in developing and maintaining test plans for knowledge base use cases and processes that will increase confidence levels in AI responses
**What technical skills should you have to succeed?**:
- Knowledge of object-oriented programming principles
- Experience with **full-stack **development
- Familiarity with **modern Javascript** frameworks like **React**, Angular and **Vue**.
- Familiarity with **Java**, **Groovy **or other JVM languages
- Exposure to enterprise software **implementation **projects
- Experience with relational **databases **and structure
**What professional skills should you have to succeed?**:
- Experience serving in a large, global, complex company and/or working with large, global and complex clients
- Strong written and verbal communication skills coupled with community building skills
- Ability to work with mínimal or no supervision
- Flexibility to learn new tools, technologies, frameworks and programming languages as needed
**This would make it easier**:
- IT and **pricing **experience
- **SaaS **or **CPQ **experience
- Passion for technology
- Self-starter and a quick learner
- Works well as a team member
**Location**:
- Prague, Hradec Králové, Ostrava, or any other location in the **Czech Republic**
**Other job specifics**:
- Ability to **travel**, with occasional **international travel**:
- Applicants **must have permission to live and work in the Czech Republic** (we do not provide any assistance with work permits)
- We offer **full-time employment contracts** (part-time or freelance cooperation is not possible for this role)
- We require a clean criminal record
**What will you love about us**:
- Our employees appreciate the warm and friendly atmosphere, as well as the flexibility and growth opportunities we provide. Check out our Glassdoor & Atmoskop scores and reviews.We will support your home office setup with a monthly IT allowance. We prioritize work-life balance and, in addition to vacation, offer work anniversary, birthday, and CSR days off. Building a sense of community is important. We organize regular virtual or in-person meetups and many social activities and challenges.
- We’re proud also to offer some amazing benefits.
- We will allow you to bring your own working equipment by providing an **option of a monthly allowance (3825 CZK Net)** instead of pre-selected working tools (laptop and cell phone)
- We provide** 1750** **CZK in Benefit points**, which can be used for culture, travel, or sports (Multisport card)
- ** 25** days off, **3** sick days, **2** CSR days, and **1** additional day off during your birthday month
- Our offices are exceptional in look and atmosphere, but **you can also work from home or in a park**:
- A great work-life balance, where you can work full-time on a flexible schedule
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