Customer Support with German Brno

Customer Support with German

**Remote Work: No**
**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, youll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, weve only begun to define the edge of whats possible—for our people, our customers, and the world.
We have an opportunity for a Junior Customer Specialist to join our outstanding team supporting German language. The team is located in Brno, Czech Republic, but it is possible to work fully remote** /within Czechia/**.
We´d love to find someone with the ability to learn quickly and coordinate information effectively to generate deep customer insights. Your responsibility will include administrating our internal system and providing support to our partners and business customers when placing their orders for repairs. Representative works under close supervision to answer routine questions regarding company products and services and responds to customers by following standard scripts and procedures.
This is a great opportunity for skillful language enthusiasts. You can be fresh graduate, skillful customer agent or parent who is looking for a new challenges after parental leave...we are open for everyone.
**Responsibilities**:
- B2B Customer Service - you answer routine questions via ticket system
- Responds to customer concerns by following standard scripts and procedures
- Solves customers simple problems regarding repaired devices and documents customer concerns
**Qualifications**:
- High school or equivalent
- Position is suitable for graduates, senior workers who would like to change career path, parents on parental leave...well, actually anyone!
- ** Proficiency in English and German languages**:
- Customer service values/orientation and communication skills - you are talkative, teammate and willing to learn new things
- Possibility of remote work

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