Customer Services Supervisor
Požadavky: Customer Services Supervisor
Join one of our most important clients, an internationally renowned health care company, and take your career to the next level. Were looking for an experienced Customer Services Supervisor to lead a dynamic team.
Why You Should Read Further: By joining our clients company, youll not only receive a competitive salary but also become part of a friendly, supportive team that values teamwork and a positive work environment. The positive vibe of this place will keep your can-do attitude up to speed!
What Youll Be Working On:
• Team Leadership: Lead a team of ape 15 healthcare product specialists supporting customers from CZ, SK, and HU.
• Talent Management: Handle talent acquisition, recruiting, leadership,coaching, and employee development.
• Operational Oversight: Manage patient/customer service operations within assigned markets.
• Planning and Scheduling: Oversee operations planning, shift scheduling, work distribution, and control.
• Quality and Compliance: Ensure team and service quality, compliance, and customer service performance.
• Collaboration: Work closely with the hub on other markets when needed.
• Stakeholder Management: Maintain strong relationships with stakeholders.
Who You Are:
• Language Skills: Fluent in Czech or Slovak, plus English (additional languages are a plus).
• Leadership Experience: Proven experience in leading people.
• Contact Center Expertise: Experience with shared services or contact center operations, ideally within 24/7 customer service.
• Accountability: Strong sense of responsibility and accountability.
• Communication Skills: Excellent communication skills with the ability to effectively report upwards.
• Self-Motivated: A proactive, self-developing attitude.
What Youll Get:
• Modern Workspace: New offices right at the underground station in Prague.
• Flexible Work Environment: Hybrid working model.
• Exciting and Meaningful Work: A job that never gets boring in a company dedicated to saving lives.
• Professional Growth: A new challenge for your professional growth.
If youre ready to lead a team and make a significant impact in a global healthcare setting, send me your CV in English. Ill help you prepare for the interview and take the next step in your career!
💡 Doporučuji: Vytvořte si svůj profesionální životopis (zdarma a snadno), se kterým zvýšíte šanci na získání lepší práce.
💡 Podívejte se na video 6 tipů pro životopis, díky kterým získáte pozvánku na pohovor, které Vám pomůže s přípravou životopisu a motivačního dopisu pro zvýšení šancí na pozvání na pohovor.
Zajímavé nabídky práce v okolí:
Práce Customer Services Supervisor: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Customer Services Supervisor?
Práce je nabízena v lokalitě Praha hl.m..
👉 Jaká je nabízená mzda na této pozici?
Nabízená mzda je 70000 - 78000 Kč za měsíc.