CUSTOMER SERVICE SPECIALIST WITH GERMAN Hlavní město Praha, Praha

CUSTOMER SERVICE SPECIALIST WITH GERMAN

Are you passionate about providing customer service and fluent in German? Join our dynamic team as a Customer Service Specialist and make a difference by supporting our valued German-speaking customers!

• Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest standards.
• Multilingual Communication: Use your German daily, with English for internal communication. French? That’s a bonus!
• Order Management: Process orders, coordinate deliveries and handle invoicing with precision.
• Cross-Departmental Collaboration: Work closely with our sales and logistics teams to ensure seamless operations.
• Own portfolio of clinets: You will be responsible for a selected range of customers

• Language Proficiency: Excellent command of written and spoken German, along with communicative English. French is a plus!
• Personal traits: We’re looking for someone who is communicative, independent, and flexible.
• Tech Skills: Strong MS Office skills, especially in Excel and Outlook. Experience with Oracle, SAP, or Salesforce is a plus.
• Experience: Previous experience in a similar role is beneficial but not mandatory.
• Education: A high school diploma at minimum.

• Generous Time Off: Enjoy 5 weeks of vacation and 5 sick days annually.
• Health & Wellness: Meal allowances, pension fund support, and a MultiSport card to keep you active.
• Professional Growth: Opportunities for further education, fully covered language courses, and team-building activities.
• Technology & Comfort: A company laptop to ensure you’re equipped for success.
• Culture & Spirit: Be part of a unique Nordic company culture, embodying the “Hakkapeliitta spirit” with a collaborative and supportive work environment.
• Financial Rewards: A competitive salary with a financial bonus for your contributions.

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