Customer Service Representative (M/F/d) Liberec

Customer Service Representative (M/F/d)

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!
**WHY JOIN US?**
**Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!**
Have the **Opportunity** to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Get to **Experience** a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!
Get to know our** Purpose** and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.
We are looking for a colleague on a temporary basis (1 year contract) with strong German and English language skills.
**Job Profile**:
- Supports the sales team in any and all aspects of the customer selling and sales support process.
- Performs sales activities and project / account management functions in support of customer and channel partner needs for a given region / territory / specific assignment, to ensure total customer satisfaction and to also assist the responsible Laird field sales team, acting as an extension of the outside sales force to proactively grow sales and achieve sales targets, goals and objectives. Is able to secure customer support and care related to customer orders (entering, confirming, shipment information, stock information etc.), inquiries and requirements.
- Has excellent **German and English** language skills
**Main Responsibilities**:
- Possesses basic account management skills and orients him/herself in Laird products and services
- Builds and maintains client relationships
- Interacts with manufacturing to prioritize orders and with other areas of discipline to identify and solve problems pertaining to sales, service and delivery, including special requirements, in a timely fashion
- Creates price offers and pricelists in cooperation with Project managers, Product managers, the engineering department and according to the global pricing politics of the company; keeps the quotations and pricelists up to date
- Enters and confirms purchase orders from customers
- Follow effective legislation and EHSMS, ethics rules and work ethics.
- Fulfil other tasks related to job position according to superior instructions.
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