Customer Order Management Analyst Prague, Praha

Customer Order Management Analyst

Company Description
**WE** are **EW** - founded just over 27 years ago** Eurowag** is one of the fastest growing, integrated mobility and payment solution companies in Europe. We focus on finding solutions that simplify the lives of commercial mobility companies.
Our vision is to democratize the on-road mobility industry by creating sustainable financial & technological solutions for the benefit of our industry, society and the environment.
**Job Description**:
**THIS IS WHERE YOU COME IN...**
You will join established autonomous team on a mission to innovate Customer Order Management. We serve clients operating in logistic business across Europe by providing them with transparent financial services including payments, balance, settlement, and lending with various liquidity sources in top-up, factoring and tax refund services. You will contribute to design and implementation of new core and customer facing services in a microservice architecture, using modern Java stack, Kafka, and PaaS services available in MS Azure. You will be knowledge holder for Customer Order Management team, analyzing customer needs, prepare & configure solutions in our systems or prepare requests for development team. The team uses agile methodology and the earliest testable, the earliest usable and lovable product approach to feature development.
You will work on activities like:
- Continual development of EW Customer Order Management system
- configuration of the Customer Order Management systems
- Agile Delivery doesn’t mean chaos, so documentation of changes is needed
- Cooperate with other EW Product teams with dependency on COM
**YOU WILL DO**:
- Define Solution proposal ready to implement.
- Build new services and add features to existing ones.
- Take ownership to define the best solution for the team to implement business needs.
- Troubleshoot issues coming from Customer Order Management system and other available tools related to this area.
- In case of need, ensure consultation with EW Enterprise Architecture to cover Arch rules.
**Qualifications**:
**YOU WILL NEED**:
- At least 3-5 years of relevant experience as Customer Order Management Analyst
- Excellent communication skills & abstract thinking
- Proficiency in Czech or Slovak languages, Advanced English
- Algorithmic description of the Developer’s task
- Application configuration
- Git
- SQL basic skills
- Integration testing via Postman
- Kafka user operations
- Agile Delivery methodology
Additional Information
**WHY JOIN US?**
EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also whether they can be real colleagues through shared values. Whats more is you will have an opportunity to influence the direction of our company through your ideas.
We are as big as a corporation but maintain a start-up mentality with benefits that include:
- Flexible working hours with regular home office option, remote work is possible.
- 5 weeks of holidays plus 3 health days per year.
- Flexible benefits scheme from Cafeteria where you choose your preferred products/services: meal voucher card, pension contribution, Multisport, leisure and culture activities.
- Referral Rewards through our Go Far scheme.
- Paid leave for volunteering towards a good cause or charity of your choice.
- Opportunity to use the Products our customers love.
- Modern office offering adjustable standing desks, relaxation rooms, summer terrace, on-site restaurant, bicycle stands.
- Dog-friendly office and a fully-equipped kids corner.
Join Us on a journey to Go Far!

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