Customer Care Specialist with German/ Specialista
Overview:
This position is for a **Customer Service technician** who is under direct supervision.
Responsible for resolving basic customers service or billing complaints and obtaining customers names, addresses, and billing information, product numbers, and specifications of items to be purchased.
Applies basic skills in the execution of existing procedures.
**Responsibilities**:
- Works under direct supervision to provide satisfactory and quality customer service.
- Obtains customers names, addresses, and billing information, product numbers, and specifications of items to be purchased.
- Answering basic customer inquires on product availability, maintenance, and the status of orders.
- Resolves basic customers service or billing complaints.
- Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Qualifications:
German language skills - communicative level
High school education/ minimum of 2 years of relevant experience
Collaborative personality with capability to maintain constructive relationship with customers and with team colleagues
💡 Doporučuji: Vytvořte si svůj profesionální životopis (zdarma a snadno), se kterým zvýšíte šanci na získání lepší práce.
💡 Podívejte se na video 6 tipů pro životopis, díky kterým získáte pozvánku na pohovor, které Vám pomůže s přípravou životopisu a motivačního dopisu pro zvýšení šancí na pozvání na pohovor.
Zajímavé nabídky práce v okolí:
Práce Customer Care Specialist with German/ Specialista: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Customer Care Specialist with German/ Specialista?
Práce je nabízena v lokalitě Plzeň.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy CCR (Carrier Commercial Refrigeration).