Chat Specialist for Business Support
We are looking for a Chat Specialist for Business Support to assist sales roles internally for our client, who is a world market leader in enterprise application software. Are you a fast learner and an apt communicator ready to work for a global company? Get back to us.
POPIS POZICE:- Assisting internal customers (mainly sales people and account managers) regarding business applications, processes and deals at a global level
- Handling inquiries by detecting the problem, defining it, troubleshooting and identifying its resolution
- Communication with internal customers mainly using a chat tool and a remote access tool
- Prioritizing issues and de-escalating challenging situations
- Ensuring internal customer satisfaction using communication skills and application of best practices
- Cooperation with Chat Unit colleagues in Prague and international teams, sharing best practices and knowledge
PROFIL KANDIDÁTA:
- Superior communication skills
- Familiarity with common IT tools including MS Office and chat tools
- Experience in customer service, helpdesk or other customer-facing roles
- Fluent English is a must, any other language is a plus
- An inquisitive mindset and ability to learn quickly
- Ability to guide clients through challenging situations and prioritize
NABÍZÍME:
- Elaborate hands-on training to give you a smooth start
- 5 weeks of holidays and 6 sick days a year
- Possibility to work from home two days a week
- Meal vouchers
- A monthly Cafeteria budget
- Salary compensation for up to 15 days of sickness a year
- Multisport card at favourable terms
Buďte první, kdo se na danou nabídku práce přihlásí!
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Práce Chat Specialist for Business Support: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Chat Specialist for Business Support?
Práce je nabízena v lokalitě Praha.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy MANPOWER.
Zaujala Vás nabídka práce na pozici Chat Specialist for Business Support ve městě Praha?
Pošlete svůj životopis firmě MANPOWER ještě dnes.
Pokud hledáte další podobné nabídky práce, podívejte se na aktuální pracovní místa Praha - Zákaznický servis
Pokud hledáte další podobné nabídky práce, podívejte se na aktuální pracovní místa Praha - Zákaznický servis