Central & Eastern Europe Treasury & Trade Solutions Prague, Praha

Central & Eastern Europe Treasury & Trade Solutions

The individual in this role is responsible for driving the business & client strategy, new business development, product innovation, client experience, delivery of the financial plans, and maintaining a pristine risk and controls environment for Treasury & Trade Solutions (TTS) in the Central & Eastern Europe (CE5) Sub-Cluster and Hub Managed Countries.
The TTS Central & Eastern Europe Sub-Cluster Head will have responsibility for all Corporate, Commercial and Public Sector (CCPS) managed revenue and global client revenue across the 5 presence and 11 non-presence (hub-managed) markets in their sub-cluster, along with oversight on a direct or matrixed basis for all TTS staff within the sub-cluster.
The individual will report directly to the Head of TTS Europe and to the Head of CE5 & Ireland Cluster.
**Key Responsibilities**:
- Strategic Leadership and Direction: Develop and implement short and long-term strategy for TTS business in CE5 to drive the client agenda, achieve financial growth targets, maximize client and business returns, ensure expansion of market and client wallet share and execute on product capabilities in line with TTS global strategy and cluster objectives.
- Client Strategy: Develop and execute on a client strategy, partnering closely with Banking, Commercial Bank and other relevant partners. Drive customer segmentation, product positioning, pricing, returns and marketing plans for each client segment. Own senior TTS sponsorship for top client relationships.
- Product Strategy: Drive product strategy, execution of key product enhancements, and superior product delivery. Own client experience and work with key partners across Banking Commercial Bank, TTS Sales, Onboarding, Service and Operations.
- Financial Objectives: Create and deliver a multi-year financial plan tied to key drivers and existing and potential customers. Achieve targets set for client revenues, expenses and headcount, as well as appropriate ratios such as efficiency ratios, Return on Assets & RLAP.
- Risk & Controls: Establish a strong risk and control culture across the TTS team. Maintain a pristine controls environment and lead key activities such as regulatory interaction, Issue & Corrective Action Plans management, Manager Control Assessment & Continuity of Business. Work closely with second and third line partners to ensure strong engagement with TTS.
- Market and Regulatory Advocacy: Formulate strategy around external engagement with appropriate regulatory bodies, market infrastructures, central banks and other industry bodies. Drive Citi’s agenda and desired outcomes.
- Country Management Governance: As TTS sub-cluster head, ensure strong representation in key management and governance committees such as the Country Coordination Committees, Asset & Liability Committees, Risk and other relevant forums.
- Legal Entity Governance: Ensure close engagement and alignment with Citi Europe Plc to ensure the business in Central Europe is run within the framework of the bank’s legal entity structure.
- People & Culture: Execute on the talent strategy within Central Europe, taking a critical review of organizational requirements and optimum structure. Promote an inclusive and ethical culture, drive diversity and including, and oversee team development plans. Hire talented individuals to deliver the TTS strategy within the cluster.
**Knowledge & Experience**:
- 15+ years of work experience in the financial services industry, including 10+ years managerial experience
- Highly experienced Sales professional with track record of client-centricity and delivery against stretch targets
- Experience leading high performing Sales teams & delivering or exceeding revenue growth targets
- Deep Treasury & Trade Solutions (TTS) product knowledge, country/cluster management experience
- Strong background in client management and strategy
- Understanding and translating global/regional strategy
- Experience in managing dynamic and diverse teams across a wide geography, in a matrixed organization
- Experience delivering organizational improvement & change management programs
- Relationship/stakeholder management with both internal and external stakeholders
- Experience in leading corporate governance frameworks
**Skills & Competencies**:
- Exceptional speaking and written communication skills.
- Strong listening skills and ability to influence key stakeholders
- Local language skills preferred
- Exhibits credibility, flexibility and authenticity when communicating with clients, employees, internal partners, regulators, media, and other key stakeholders
- Proven track record of developing and executing business growth strategies
- Experience delivering change management programs
- Builds strong relationships with clients and partners
- Ability to influence laterally, upwards and to matrix reports
- Navigates internal and external networks to drive value for clients and the business
- Sound understanding across all risk stripes
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