Benefit Admin Expert with Slovenian Prague, Praha

Benefit Admin Expert with Slovenian

**Summary**:
Administer the assigned countries day-to-day benefits administration activities and processes, focusing on customer support, vendor operations relationships and process improvement.
**About the Role**:
**About the role**:
Administer the assigned countries day-to-day benefits administration activities and processes, focusing on customer support, vendor operations relationships and process improvement.
**Key Responsibilities**:
- Administer various benefits programs - retirement plans, insured benefits, perks, and allowances in line with the SOPs and process maps.
- Meet established service level agreements of timelines and quality of work.
- Resolves employee queries by interpreting benefit policies and procedures.
- Carry out invoice reconciliation and ensure accurate invoices are paid to the benefits vendors in time by collaborating with the P2P team.
- Prepare periodic reports to local authorities related to benefits plans, especially on pension and disability plans, where required.
- Prepares vendor and payroll reports by collecting, analyzing, and summarizing information from HCM systems.
- Work closely with P&O services and benefits vendors on the day-to-day administration of the programs and to address employee queries.
- Monitors benefit utilization by preparing and distributing benefit reports to internal stakeholders.
- Conduct benefits data review, data conversion load and discrepancy resolution. Collaborate with Regional benefits, country rewards and P&O PP on content management on the ONS knowledge articles.
- Work with a continuous improvement mindset and give ideas to the Benefits Admin Manager for process improvement. Report operational improvements to the Benefits Admin Manager.
**Key Requirements**:
- Good experience in Payroll and HR admin operational processes.
- Any bachelor’s degree or equivalent work experience
- Fluent level of English both written and spoken
- Slovenian language on professional level is a must
- Understanding of benefit plans
- Understanding of logical, rules-based software systems
**You’ll receive: (Applicable for Prague)**
**Benefits and rewards**:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
**Accessibility and accommodation**:
Division
People & Organization
Business Unit
CTS
Location
Czech Republic
Site
Prague
Company / Legal Entity
CZ02 (FCRS = CZ002) Novartis s.r.o
Alternative Location 1
Spain
Functional Area
Human Resources
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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