Associate Credit Services Representative
Careers that Change Lives
Join (COMPANY NAME)’s Cash Application North America team as Credit Services Coordinator and become a part of a company that improves peoples lives. (COMPANY NAME) is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world.
As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.
A Day in the Life
As Credit Services Coordinator you will be responsible for:
- Posting incoming cash through SAP, AutoBank module as required
- Performing offset and adjustment transactions as assigned. Transfer payments from other divisions using inter-company general ledger accounts.
- Performing write offs to bad debt ledgers, as well as, various other write-offs as required, making sure write off requests are sent with proper approvals based on the approval matrix.
- Processing customer refunds for Customer Financial Solutions, making sure refund requests are processed accurately, timely, contain the proper signatures, and are processed through SAP correctly.
- Working on Unallocated Cash using internal reporting and reach out to Credit & Collection in case needed.
- Owning of personal development, Competency Model, yearly Goal updates. Ensure actions are taken to reach the personal and departmental goals.
- Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.
Must Haves
- Spoken and written proficiency in English is a must.
- Comfortable with M.S. Office - namely Excel and Word - and willingness to develop.
- Proactive and investigative mindset as well as a high level of attention to detail and strong analytical skills.
- Being a Team-player and being able to work independently on moderately complex projects with general supervision.
- Being willing to suggest enhancements in processes, solve problems or improve effectiveness.
- Ability to communicate with all levels and across departments within the organization.
- Adaptable with an ability to change direction and priorities if required.
- Able to build trust and credibility.
- Excellent attention to detail, good communication and organizational skills.
- Driven by goals and deadlines.
- Have Functional Technical skills and ability to lead project work.
Nice to Haves
- Educated to a degree level in Business or related field preferred.
- Post School Accounting Qualification is desirable.
- Accounting experience within a commercial organization is desirable.
- Experience within a Financial Shared Services Environment or Cash Application and/or Credit Coordinator field
- Experience in using SAP
- Active involvement within the SOX (The Sarbanes-Oxley Act - a United States federal law) process would be an advantage.
We Offer
We offer a competitive salary and benefits package to all our employees:
- Flexible working environment
- Annual Incentive Plan % depending on company results
- Pension scheme and group discount on healthcare insurances
- Training possibilities via Cornerstone/Harvard Manage Monitor/Get Abstract
- Employee Assistance Program and Recognize! (our global recognition program)
Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within (COMPANY NAME) and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of (COMPANY NAME) employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
About (COMPANY NAME)
Bold thinking. Bolder actions. We are (COMPANY NAME).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.
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