Associate Consultant Pilsen, Plzeň

Associate Consultant

Requisition ID
- 16730
- Country- Czechia- Location type- Onsite- State / Province- Plzensky Kraj- City- Pilsen- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than _50 countries_. We offer five core solutions:
- ** Organizational Strategy**:
- ** Assessment and Succession**:
- ** Talent Acquisition**:
- ** Leadership Development**:
- ** Total Rewards**
- Job descriptionThe Role
Do you want to start your career at Korn Ferry? Do you like working with people and numbers? Do you like working in an international environment and delivering excellent service to Germany as well as international clients? Do you speak German?
The purpose of this role is to support clients through their journey with KF Pay - an online salary management platform, and their annual data collection cycles. The role will manage a segment of clients across Germany and other countries, providing excellent levels of customer support, collection of remuneration data, conduct analysis and ensure high quality data is submitted, whilst enabling clients to fully utilise their KF Pay subscription.
The role will manage the end-to-end data collection approach, including set up, sending invites, tracking progress, chasing clients, running webinar support sessions, answering queries.
The role will work closely with colleagues in the Processing Centres, and local Delivery teams, and report to the EMEA Reward Services Leader.
Key Accountabilities
- Provides excellent client service across multiple countries, answering adhoc queries and ensuring client satisfaction
- Takes responsibility for the data collection activities of assigned clients
- Supporting clients across different managerial levels including Reward Directors, Reward Managers and Compensation and Benefits Specialists
- Provides feedback on our products and reports client issues to technical teams
- Navigates a wide variety of existing processes, procedures, and precedents
- Understanding of Korn Ferry Pay Product Portfolio to support clients to fully utilise its value
- Tracks and updates client information in customer relationship management systems (Salesforce)
- Proactively works to expand knowledge within the area of pay & benefits and shares experiences and learnings
Skills & Experience
- 1-2 years’ experience in a professional business environment, preferably in HR, Payroll, Account Management, Project Management, Customer Service or Shared Service Centre with client exposure
- University degree
- Excellent communication skills - **written and verbal English and German is a must**.
- Good analytical skills and excel knowledge
- Ability to develop an internal network of relationships
- Experience working with data; specifically, data capturing, data accuracy and handling confidential data will be an advantage
Other
Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
**_Internal Mobility at Korn Ferry_**
**Korn Ferry is an Equal Employment Opportunity/Affirmative**
**Action Employer - Minority/Female/Disability/ Veteran.**
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law._

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