Applications Operation Administrator I
**Description**:
- The IT Operations Specialist focuses upon activities that help to identify and manage the changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone
**Job Responsibility**:
- Advises on and executes administrative activities against the operations plans, to enable the achievement of the Technology strategy;
- Supports the team to deliver appropriate actions to keep the system/service in good working order, preventing incidents from arising and restoring system/service to normal operation in line with objectives and KPIs;
- Executes the tasks and activities in line with the plan to ensure the effectiveness of the area;
- Supports the end-to-end projects that improve customer and employee satisfaction;
- Supports the team in automation and digitisation, capacity planning, analysing, reporting and investigating service performance metrics;
- Maintains relations with internal and external partners;
- Uses communication skills to exchange ideas and information in a concise and logical way to support the team priorities, resolve incidents and interface with 1st line teams and with suppliers on incident resolution;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
**Skills**:
- Monitor and Diagnose
- Incident Response
- DevOps
- Security
- Software Engineering
- Automation and Robotics_2022
- Cloud_FRHR
- Data Analytics and Insights
- Critical Thinking
- Customer Centricity
- Service and Delivery Management
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Zajímavé nabídky práce v okolí:
Práce Applications Operation Administrator I: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Applications Operation Administrator I?
Práce je nabízena v lokalitě Praha.
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy Vodafone.