Application Support Engineer @ WIPRO IT SERVICES POLAND Sp. z o.o. (práce v Polsku)

Application Support Engineer @ WIPRO IT SERVICES POLAND Sp. z o.o.

Polsko

• Engineering degree in IT or Computer Science
• Having 4-6+ years (mid-level position) of IT experience with expertise in Application Support experience preferably Java application support
• Good experience in Production support and managing production incidents on a large enterprise application’s
• Experience in managing Java apps, understanding of JVMs etc.
• Experience in Trouble shooting, Debugging
• Ability to troubleshoot production issues by going through logs at multiple layers
• High level of Unix command expertise
• Expert level SQL knowledge to analyse the data, understand/troubleshoot certificates (root, intermediate, client)
• Experience in monitoring tools like Splunk
• API troubleshooting through postman, and other tools
• Experience in troubleshooting the incidents and ITIL process (Incident and Change management)
• Ability to work as team player
• Good written and communication skills
• Punctual to office time and work
• Great with problem solving and troubleshooting
• Ability to effectively prioritize and coordinate
• Ability to learn fast and implement latest technology trends in the industry
• Good understanding of CI/CD technologies.

Contract: B2B or UoP 

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!

Equal Opportunity Employer:

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.

,[Prime responsibility of this team is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance., We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments., As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment., We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto-heal., If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production., As our business is running round the clock, we work in shift and synchronize with multiple locations and multiple tracks (sub team)., We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team] Requirements: SQL, Degree, Unix, CI/CD, JVM, Java, Linux Additionally: Free coffee, Free snacks, No dress code.

Kategorie

support

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