Application Specialist @ AVENGA (práce v Polsku)

Application Specialist @ AVENGA

Polsko

WHAT YOU WILL NEED:

• IT background; 
• Problem solving skills; 
• Advanced English; 
• Customer focus; 
• Experience in help desk /customer service. 

ITS GOOD IF YOU ALSO HAVE:

• Experience in using Service Management tools (Service-now/HPSM/JIRA/other); 
• SQL knowledge. 

We are looking for Application Specialist with hands-on help desk experience and troubleshooting skills.

WHAT WE WILL GIVE YOU FROM YOUR VERY FIRST DAY:

• Training budget; 
• KKM - monthly ticket (80% covered by us); 
• Life Insurance (Generali); 
• MultiKafeteria (Benefit System); 
• Private healthcare (LuxMed); 
• Attractive Referral Program. 

,[Providing 3rd line functional and technical advice to internal end-users; , Troubleshooting application issues; , Resolving and escalating issues in the Service Management tool; , Cooperating with other company support teams; , Supporting new version releases; , Running trainings for application Super Users; , Writing knowledge base articles. ] Requirements: Jira, SQL, ServiceNow Additionally: Training budget, Private healthcare, Remote work, Employee referral bonus, Life insurance, Sport subscription, International projects, Free coffee, Bike parking, Playroom, Shower, Free snacks, Free beverages, No dress code, In-house trainings.

Kategorie

support

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