Application Administrator Prague, Praha

Application Administrator

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Radio Free Europe/Radio Liberty
Full-time - Prague
Seniority: Mid level - Education: Bachelor
**Job responsibilities**:
- Provide, monitor, and maintain systems in support of newsroom and multimedia production processes in RFE/RL broadcasting headquarters, bureaus, and field operations, ensuring their proper operation.
- Ensures successful implementation and maintenance of the defined policies and procedures.
- Contributes to business continuity plans and updates them periodically.
- Assists with end-user training and support issues when required, providing 2nd and 3rd level support.
- Tracks issues and resolutions and well as change requests related to entrusted systems.
- Maintains system documentation.
- Performs other related duties as assigned.
**Education**:
- Technical.
**Experience**:
**Competencies**:
- Strong customer service skills.
- Strong written and verbal skills.
- Ability to handle multiple projects and a strong desire to learn and grow.
- Solid organizational skills and attention to detail.
- Ability to think analytically and troubleshoot issues as they arise.
- Strong basic technical knowledge and skills relevant to server, desktop and laptop software and hardware.
- Knowledge of Microsoft server technologies and data security.
- Performing maintenance and updates of computer systems.
- Understands and meets customer needs.
- Initiative and motivation to achieve specific goals.
- Ability to quickly anticipate, trouble-shoot and resolve problems, desirable.
- Ability to work cooperatively with colleagues, vendors and external partners.
**Languages**:
- English language (Working Knowledge Oral & Written),
- Czech language and any RFE/RL.
**What we can offer**:
- Competitive salary,
- Employment benefits (5 weeks of vacation, 13 sick days, Multisport card, Public Transportation Pass, Meal Allowance, Summer Allowance, Retirement Saving Program, Life Insurance, Language Courses),
- Training and development opportunities - internal and external,
- Friendly team and positive working environment,
- Permanent employment (after one-year contract).
This is a locally recruited full-time position on a one-year assignment initially, with the possibility of extension for an open-ended contract after one year. **The opportunity is only open to applicants with the legal right to work in the Czech Republic.**
**Job position benefits**:
- Home office Sick days Contributions to sport, culture or past time activities Courses and training Extra holidays Meal vouchers or meal contributions Flexible working time Retirement or life insurance contributions Contribution to vacations or recreational activities

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