Apm Maintenance Coordinator Prague, Praha

Apm Maintenance Coordinator

**Job Description**:
**Your main responsibilities**
- Supervising field service requests related to the APM (Automated Parcel Machines) network in Czechia
- Respond to any issues that occur during the delivery of services providing technical and operational advice
- Organizing, supervising and finalizing (from work order to invoice) field service activities
- SLA monitoring and taking corrective actions to prevent any delays
- Direct or remote technical support for subcontractors and company employees (including field visits and inspections on regular basis)
- Creating and maintaining technical documentation and operational processes in assigned area of expertise
- Coordinating the flow of spare parts between the company, suppliers and subcontractors including RMA process(from order to invoice)
- Evaluate the quality of all services and help us to identify areas that need improvements
**What we offer**
- 29 or 34 days off (20 or 25 vacation days, 5 Relax Days, 3 sick days, Volunteer Day) plus time off to care for a family member.
- Do you want to fulfill your creative or traveling dream ‍? No problem, after one year you can take sabbatical leave, i.e. up to an extra month off. And after two years, youre even entitled to two months off!
- You’ll get meal vouchers, which you can use at lots of cool companies, or you can choose a meal voucher as a lump sum
- We care about the health of our employees, so you can get a Multisport card at a discounted price.
- You’ll get a competitive salary and a yearly bonus!
- Have you just had a baby or do you want to accompany your child to their first day of school? We will support you in everything!
**This is the right job for you, if**:
- You have experience in maintaining and repairing external devices such as parcel machines, ATMs, vending machines, etc.
- You have experience in handling spare parts and working in the WMS system (nice to have)
- You have higher education
- you are independent in performing assigned tasks: “hands-on approach”
- You are able to organize their own work perfectly, are conscientious and willing to constantly develop
- You speak English at intermediate level
- Due to foreign expansion, knowledge of Czech or another Central European language is welcome
- You have a category B driving license
**What will be the next steps?**
After sending your résumé, Alicja will verify the basic competencies and get back to you via phone for a quick chat. If everything is alright, you’ll meet Alicja online to discuss your experience, expectations, and the position in more detail. If our expectations and ideas match, you’ll meet Manager of the Team - Łukasz - so that you all can get to know each other. Then, if everything goes well, we’ll present you with an offer to join us.
**So what are you still waiting for? APPLY NOW! We can’t wait to meet you

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